Shipping & Returns
Shipping & Delivery
What are the delivery charges? Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products. For Products listed as Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.Why does the delivery date not correspond to the delivery timeline of X-Y business days?It is possible that the Seller or our courier partners have a holiday between the day you’re placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.What is the estimated delivery time?Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.Estimated delivery time depends on the following factors:· The Seller offering the product· Product's availability with the Seller· The destination to which you want the order shipped to and location of the Seller.Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Quality Trading Co?There are NO hidden charges when you make a purchase on Quality Trading Co. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy. Why does the estimated delivery time vary for each seller? You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location. Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.Seller does not/cannot ship to my area. Why? Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability. Whether your location can be serviced or not depends on· Whether the Seller ships to your location· Legal restrictions, if any, in shipping particular products to your location· The availability of reliable courier partners in your locationAt times Sellers prefer not to ship to certain locations. This is entirely at their discretion.Why is the CoD option not offered in my location?Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location. I need to return an item, how do I arrange for a pick-up?Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible Difrent Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Difrent Logistics, you can return the item through a third-party courier service. Return fees are borne by the Seller. What do the different tags like "In Stock", "Available" mean?'In Stock'tems listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 'Available' The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.'Preorder' or 'Forthcoming'Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)'Out of Stock'Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.'Imported'Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.'Back In Stock Soon'The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.'Temporarily Unavailable'The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.'Permanently Discontinued'This product is no longer available because it is obsolete and/or its production has been discontinued.'Out of Print'This product is not available because it is no longer being published and has been permanently discontinued. Does Quality Trading Co deliver internationally?As of now, Quality Trading Co doesn't deliver items internationally.You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
Return, Refund and Cancellation policy
Personal Information Quality Trading Co (“QTC”) is the owner of the brand https://ondeal.store and the website https://ondeal.store (”The Site”) QTC respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by QTC on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by QTC in the manner provided in this Privacy Policy. Return & Refunds We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.Cancellation by Site / Customer You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them. You Agree and Confirm That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by QTC for redelivery shall be claimed from you. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site. You will provide authentic and true information in all instances where such information is requested of you. QTC reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description. You may not use the Site for any of the following purposes:Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.Gaining unauthorized access to other computer systems.Interfering with any other person's use or enjoyment of the Site. Breaching any applicable laws;Interfering or disrupting networks or web sites connected to the Site.Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Colors We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Privacy Policy
Personal Information Quality Trading Co (“QTC”) is the owner of the brand https://ondeal.store and the website https://ondeal.store (”The Site”) QTC respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by QTC on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by QTC in the manner provided in this Privacy Policy. What information is, or may be, collected form you? As part of the registration process on the Site, QTC may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. How do we collect the Information? QTC will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. QTC is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double Click cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site. How is information used? QTC will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. QTC will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. QTC will use this information to preserve transaction history as governed by existing law or policy. QTC may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. QTC will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of QTC for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions. With whom your information will be shared QTC will not use your financial information for any purpose other than to complete a transaction with you. QTC does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with QTC’s business associates and partners. QTC may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition QTC may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure. What Choice is available to you regarding collection, use and distribution of your information? To protect against the loss, misuse and alteration of the information under its control, QTC has in place appropriate physical, electronic and managerial procedures. For example, QTC servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although QTC will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that QTC will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. How can you correct inaccuracies in the information?To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: care@ondeal.store Policy updates QTC reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site. Contact Information Quality Trading Co, 226 Mani Ram Road, Rishikesh, Uttarakhnad Tel.: +91 9837142747 Email id: care@ondeal.store